How to give a partner access to ticket sales
Aug 27, 2026Updated3 min read00
EventCartel provides the ability to work with partners and grant them access to ticket sales for your events.
At the same time, our platform does not participate in financial agreements between promoters and partners and is not responsible for their terms.
At the same time, our platform does not participate in financial agreements between promoters and partners and is not responsible for their terms.
Granting access to an event without a seating map:
- To grant a partner access to ticket sales, first create an event, add ticket options and make sure it is active;
- After that, go to step 6;
- In the lower part of the page, find the "Partner access" section and click "Show more".
- Click "Grant partner access".
In the "Partner" field, select the desired partner from the list.
- In the "Ticket options" section, select the ticket options that the partner can sell;
- Click "Apply access changes".
- After applying the changes, the partner will appear in the "Partner access" section, and the message "Partner access was updated" will confirm that access has been successfully granted.
Granting access to an event with a seating map:
- To grant a partner access to ticket sales, first create an event with a seating map, add ticket options, and make sure it is active.
- After that, go back to step 6 and click "Assign seats".
- On the map, select the zone where you want to grant the partner access to seats, and click "Assign".
- Select the seats you want to make available to a partner for sale. These seats must already have ticket options assigned. Then click the 👤+ icon next to the "Ticket Options" section.
- In the window that opens, select a partner from the list. Check the number of selected seats and click "Add".
Access will be granted to the selected seats. The seats will not be reserved for the partner: you can still sell tickets for these same seats independently.
- Click "Return to Zones" to return to the general map;
- In the "Partner Access" section, the partner and the number of seats made available to them will be displayed. Click the view icon to see them on the map.
- In the "Partner Access" section, the partner and the number of seats made available to them will be displayed. Click the view icon to see them on the map.
When a partner sells a ticket, the corresponding seat will automatically become unavailable for further sale on the map.
How to view partner sales:
When a partner sells tickets to your event, information about such sales will be displayed in "Sales History".
In the "Source" column, you can see through which partner the sale was made.
To view sales of a specific partner, open the "Source" filter and select the desired partner from the list.
General information about partner sales can be viewed in "Sales Summary". Here, the partner, the number of tickets sold by them, and the total sales amount are displayed.
How to change or remove partner access:
For an event with a seating map, you can add a new partner through the editor: select the required seats again and repeat the steps above. If some tickets have already been sold, they will be marked when you select the seats and cannot be assigned to a partner.
The same available seats can be assigned to multiple partners. To quickly give a new partner access to the same seats, click "⋮" next to the partner who already has access and select "Copy to another partner".
To remove access, select "Remove all access" from the same menu.
For an event without a seating map, access management is available in the "Partner access" section on step 6.
Click "⋮" next to the required partner:
"Configure access" - to change the ticket options available to the partner;
"Remove access" - to remove the partner's access.
