How to issue refund to a customer?

Make a Refund

- Log in to your EvenCatrel account

- Go to the Transactions

- Enter the order number/name/phone number in the search bar → click Search → Details

- Select the tickets → click Order Details → Refund

- Choose the bank card → enter the details of the refund → click Refund

- To make a refund to the EventCartel account choose User Balance → click Refund